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Have a Question? Send Us a Message.

Contact us about information published on this website, corrections, unclear guidance or general questions about how our laptop-assistance resources work.

Before sending

What Should You Contact Us About?

Sending the right question helps keep the conversation focused.

If you are just beginning your search, start with our free government laptop guide .

Website information

Ask about something in one of our guides that is unclear or difficult to understand.

Corrections

Tell us if you believe program information, eligibility details or another factual statement needs review.

Broken content

Report a page, link or feature that does not appear to work correctly.

Application status

Contact the organization you applied with directly. We cannot see provider applications, approvals, orders or inventory.

Laptop requests

We do not distribute laptops and cannot reserve or ship a computer through this website.

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Tell Us What You Need.

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Do not send: Social Security numbers, EBT PINs, benefit account passwords, Medicaid member numbers, bank details, card numbers or identity documents.
Important

This Is Not an Application or Eligibility Review.

Sending us a message does not apply for a laptop, place you on a waiting list, verify your eligibility or create an application with any provider. If you already applied somewhere, contact that organization directly for application or delivery questions.

About this website

Want to Know Who We Are?

Read how this informational resource approaches laptop assistance, accuracy and provider claims.

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